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Client information - English

In general

In regard to the outbreak of the corona-virus (COVID-19), we aim to reduce physical contact as much as possible. If you have any questions for STIL please call 030 271 5483 or send an e-mail:  info@stil-utrecht.nl.

If calling us or sending an E-mail is not possible, you can come by our office. We will try to help you outside if possible and with appropriate distance. Of course the general regulations remain in place: Please don't come to our office in case of symptoms of a cold or a fever.

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Juridical consulting hour & appointments

Would you like legal advice from STIL? Due to Corona, we would prefer you to send your questions by mail to legal@stil-utrecht.nl. We will then call you back or make an appointment with you for the consultation hour. If you are unable to email, call us on 030-2715483, we are available on Monday, Tuesday and Thursday for legal questions. Only if you are unable to email or call, you can drop by the STIL office to make an appointment. 

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Medical Consulting hour

The medical consulting hour of STIL will also be closed until April 20, 2021. We advise you to try to contact your GP (general doctor) yourself, if you have medical questions. Only if you cannot do it by yourself, you can ask the help of STIL.

We prefer that you ask help by mail: medisch@stil-utrecht.nl or by phone wednesday-morning 9-11 o clock: 030 2713463. If not possible (or in urgent situations) call or app to 06 24269417. 

In case of emergency or accident you can always go to the first aid of the hospital, or ask your GP for advise or call 112.  

Information for doctor/GP or hospital
If yo go to a doctor/GP or hospital yourself, please inform them that you have no insurance, but that there is a possibility to get financial compensation for your care, via het CAK: https://www.hetcak.nl/vragen/onverzekerbare-vreemdelingen

 

Information about Corona-vaccination

Read here more about vaccination.

 

Shelter

You can ask help, shelter and advise from the 'Aanmeldloket'

Aanmeldloket@tussenvoorziening.nl or call 0618742750.

The Aanmeldloket does not have an open consulting hour as a result of the Corona-lockdown. If you cannot find the right help or shelter, you can contact STIL.

 

A (warm) meal

The following places provide free food: 
Villa Vrede: Open all days except Monday. Food is usually provided around 13.00 hrs.
Address; Wijnesteinlaan 4, Utrecht. 

Ubuntuhuis: Monday and Tuesday open from 9.30 - 15u, lunch around 13 hrs. Adress: Vleutenseweg 172.

* Wijkplaats: Every sunday, 18 hrs, take-away food at the door. Adress: Joh Camphuysstraat 101.

Unfortunately het Smulhuis is closed for people who do not sleep at the Sleep-Inn.

* Starting from May 3, there will be distributed food, in the early evenings, four times a week, in Park Transwijk, in Kanaleneiland, Utrecht. More information you can get Monday mornings at STIL or Tuesday until Saturday at Villa Vrede.

 

People without residence permit, without shelter from the government or an organisation, without income and without foodpackage, can ask STIL for possibilities to get support for food elsewhere.